Put learning in the hands of your learners with Go.Learn

Hannah Waddams | 08/09/2018

The popularity of smartphones has been steadily growing year-on-year for over a decade now. However, a study from the Brandon Hall Group shows that 35% of learners do not have access to learning content that works on a mobile device. So why aren’t more organisations delivering mobile content to their learners? We can assume that this is in part due to the technology available. 

Truly mobile learning is so much more than building a responsive eLearning course, it is about the entire learning journey and this includes your learning management system (LMS). Although many LMS’ work on mobile – this isn’t enough for the high demands of today’s learners. Learners want a completely seamless, beautiful, mobile experience. Your LMS must be as easy to use on a mobile device as it is on a desktop and provide access to your full range of learning content, at all times. Meeting these high demands of learners will encourage them to return to your learning environment, time after time; creating that all-important learning culture within your organisation.

Our friends at Docebo noticed this need for a truly mobile LMS and have invested a lot of time researching and developing their brand new app, Go.Learn. This new, modern, scalable LMS app can easily adapt to any organisation’s needs; allowing learners to access the full range of learning material, right from their mobile device. But the benefits of Go.Learn do not stop there, the new app also allows learners to access a range of learning materials offline, including:

  • SCORM files
  • Videos
  • Slide presentation files
  • HTML pages

If content is accessed offline, learner’s progress and completion rates will automatically sync when their device returns to an online mode. This is a crucial development for accurate reporting of both LMS usage and learner progress; whilst promoting a seamless, uninterrupted learning experience.

But what does this all mean?

Go.Learn truly puts the power of the Docebo ecosystem into your learners hands. To communicate the benefit of Go.Learn, our friends at Docebo have shared this story:

“Kevin is an antenna technician. One day, he’s out on a service call to fix an issue with an antenna that he’s seen many times before. The other technicians can’t seem to get the fix right. After seeing the issue time and time again, Kevin’s developed a quick-fix and decides he’s going to solve this problem once and for all. 

He pulls out his phone, logs into his Go.Learn app, and shoots a 15-second video that shows the defective part and his easy and inventive way to fix it without changing the part. With the click of a single button, he makes the video accessible to the entire field tech team and their managers.

Mark, the company’s resident antenna expert, receives a notification that Kevin has uploaded a new video to the company’s Docebo learning platform via Go.Learn. He watches it, adding a few notes for all technicians to reference if they ever encounter the problem. 

A few days later, Sonny, another technician, watches the video and asks a question. Mark, along with two other technicians, answer the question, giving their insights into the solution. The video, edit and curation, and Q&A thread is published to the new ‘Antenna101’ channel in Docebo (and Go.Learn), becoming a valuable asset for the entire technician community within the organisation. 

Two days later, a new hire, Tyler, comes across the same problem that Kevin shot his video to solve. Tyler takes out his phone, searches for ‘antenna defects’, and immediately finds Kevin’s video, Mark’s notes and the Q&A thread, giving him the knowledge he needs to fix the problem on the spot. He marks the video asset as ‘Best Answer’ and gives it a thumbs up, making the video even easier to find for other technicians.

But this story doesn’t end there. A couple of months later, Tina, one of the company’s learning administrators, is tasked with creating a new set of courses for antenna repairs. She gets to work, collecting different assets about different kinds of antennas, including Kevin’s quick-fix video.

She picks the best content based on performance and rating (thumb ups, best answers, most viewed, etc.), building out five full courses over the span of a few hours, without taking any time away from internal subject matter experts – the only source of content until now. Specific content units that need detailed and approved technical information are completed by running a content peer review process that only takes a few hours of SME time.”

This is a clear example of how Go.Learn (and Docebo’s Learn, Coach and Share platforms) can have a huge impact on your organisation.

What happens to my existing Docebo Mobile LMS app?

If you already make use of the Docebo Mobile LMS app, your learners will now be prompted to download Go.Learn. They will then need to type the address of your organisation’s Docebo Learning platform, which will direct them to your LMS log in page. After entering their details, learners will have the opportunity to save their credentials to the device, to save repeated log in experiences. Plus, Go.Learn also supports single-sign-on (SSO) allowing learners to log in easily, with one click.

How do I configure my Go.Learn app?

You can configure the complete mobile learning experience in the desktop version of your Docebo platform. Although this cannot be completed through the app itself (yet!), Go.Learn is easy to set up, requiring just a few clicks to design your app, including white-labelling with logos and colours. 

So, I’m sure you’re as excited about the new Go.Learn app as we are here at Omniplex. If you have any questions about Go.Learn, or Docebo LMS, please feel free to contact us, we’d love to talk!


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Hannah Waddams

Hannah is a marketing executive here at Omniplex

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